View and action case

Part of

This Quick Reference Guide shows how to view and action a case in CMS Portal.

 

1. From Home page, select: My Account

    My Account screen displays.


2. Select Cases tab.

    Search Case panel displays.


    Note:

  • List of recently accessed cases display at bottom of screen

  • Case search not required if case displays

  • Only cases user previously filed on or requested access to, display

 

    See Quick Reference Guide: Request case access


3. Is case search required?

  • Yes: Go to next step

  • No: Go to step 6


4. Type details in one or more Search Case fields.

    Search filters

  • Case Number: Type full or partial case number.

  • Case Name: Type full or partial case name.

  • Organisation Name: Type organisation name.

  • First Name: Type first name of party.

  • Last Name: Type last name of party.

  • Date Of Birth: Type date or click calendar icon to select date.

  • Case Type: Select relevant option.

  • Court: Select relevant option.

  • Status: Select relevant option.

  • Filing Date: Select date (or range of dates) of filing.

  • Hearing Date: Select date (or range of dates) of hearing.


5. Click: Submit

    Search results display.


6. Does case display in Results panel?

  • Yes: Go to next step

  • No: Refine search criteria and repeat search

 

Note:

  • If relevant case does not display in list of results, adjust search criteria and click: Submit 
  • To reset all fields, click: Clear

 


7. Is view of full case required?

  • Yes: Go to next step

  • No: Go to step 9


8. Click Case Number link.

    Filings screen displays.


9. Is filing required on case?

  • Yes: Click relevant option.

    • See Quick Reference Guide: File document on case

    • See relevant Quick Reference Guides for other filing types

 

  • No: Complete required action on case.

This page was last updated: Monday 26 January 2026 - 3:26pm