Locate and view case (CP)

Part of

CMS Portal Basics (Child Protection)

This Quick Reference Guide shows how to locate and view a case.

 

1. From CMS Portal Home page, click: My Account. My Account screen displays.

2. Click Cases tab. Search Case screen displays.

 

Note: List of recently accessed cases display at the bottom of the screen. Case search not required if case displays. Only cases user previously filed on or requested access to, display

 

3. Is case search required?

• Yes: Go to next step.
• No: Go to step 6.

 

4. Type details in one or more Search Case fields.

 

Panel:  Search Filters

• Case Number: Type full or partial case number.
• Case Name: Type full or partial case name.
• First Name: Type first name of party.
• Last Name: Type last name of party.
• Organisation Name: Type organisation name.
• Case Type: Select relevant option.
• Court: Select relevant option.
• Status: Select relevant option.
• Filing Date: Select date (or range of dates) of filing.
• Hearing Date: Select date (or range of dates) of hearing.

 

5. Click: Submit. Search results display.

6. Does case display in Results panel?

• Yes: Go to next step.
• No: Refine search criteria and repeat search.

 

Note: If relevant case does not display in list of results, adjust search criteria and click: Submit. To reset all fields, click: Clear.

 

7. Is view of full case required?

• Yes: Go to next step.
• No: Go to step 9.

 

8. Click case number link. Case Summary screen displays.

9. Is filing required on case?

• Yes: Click File a Subcase or File a document.
• No: Complete required action on case.