View and action case

This Quick Reference Guide shows how to view and action a case.

 

1. Log in to Portal. Home screen displays.

2. Click: My Account. My Account screen displays.

3. Click Cases tab. Search Case screen displays.

 

Note:

• List of cases that have permitted access displays at bottom of screen. If relevant case is visible in list, click Case Number to access or a link in Actions column to file on case
• This page enables to search by numerous filters
• If viewing is denied, requesting access to case is required

 

See Quick Reference Guide:  Request access to a case

 

4. Complete required panels and fields.

 

Panel:  Case Details

• Case Number: Type full or partial Case Number.
• Case Name: Type full or partial Case Name.
• First Name: Type First Name of a party in case.
• Last Name: Type Last Name of a party in case.
• Organisation Name: Type Organisation Name.
• Case Type: Select relevant option.
• Court: Select relevant option.
• Status: Select relevant option.
• Filing Date: Select date (or range of dates) of filing.
• Hearing Date: Select date (or range of dates) of hearing.

 

5. Click:  Submit. Results panel displays cases matching search criteria:

 

Note:

• If relevant case does not display in list of results, adjust search criteria and click:  Submit
• To reset all fields, click:  Clear

 

6. What action is required?

• If Access case details: Click Case Number link.
• If File on case: In Action column, click link for relevant filing type.

 

See Quick Reference Guide: File document on existing case