Change Assigned Case Worker (DFFH Only)

As a DFFH user in CMS, functionality exists to update the assigned case worker without the need to file a document or subcase. 

1. Obtain Case access from DFFH Org Administrator

2. File a Document 

3. Input doc code; CACWCP             

Note: This is a 'pseudo' document, therefore no document is required to be uploaded.

 

4. Search for the new worker in the Add Filed By panel and Add Filed By and select Yes to set as new worker as the current case-assigned worker.

5. Add to Related Case (if applicable) and select proceed.

The new case assigned worker will now be active on the case and available for selection as the Filed By party in Add Subcase and Add Filing screen.